First Step Financial Services – Privacy Policy

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At First Step Financial Services, we are committed to protecting your privacy and safeguarding any personal information you provide when using our notary, financial, loan signing, and business credit consulting services. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with Ohio state laws and industry best practices.

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When you interact with our website, schedule an appointment, or engage in our services, we may collect personal information such as your name, email address, phone number, business details, and payment information. Additionally, for notary services, we may require government-issued identification to verify your identity, as required by Ohio law. We also collect non-personal data, such as website analytics, to improve user experience. This information is used solely to provide professional notary, financial, and business credit services, process transactions, maintain records, and communicate with you regarding your service requests.

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We take data security seriously and implement measures such as SSL encryption, restricted access controls, and secure storage to protect your personal information. Your data is never sold, traded, or rented to third parties. However, we may share information when legally required, such as with government agencies, law enforcement, or financial institutions, to comply with regulations or prevent fraud. Additionally, for services such as Apostille processing, business credit consulting, and loan signings, we may need to share limited information with trusted third-party providers, including state agencies, title companies, and lenders, but only as necessary to fulfill your service request.

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Our website may use cookies and tracking technologies to enhance functionality and analyze site traffic. You can manage or disable cookies through your browser settings, although some website features may not function properly without them. We also provide links to third-party websites, such as payment processors and legal resources, but we are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

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As a valued client, you have the right to access, update, or request deletion of your personal data at any time. You may also opt out of marketing communications. To exercise these rights, please contact us at tamika.williamsfsfs@gmail.com or 216.220.9991.

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We may update this Privacy Policy periodically, and any changes will be posted on our website with the updated “Effective Date.” Continued use of our services constitutes acceptance of any modifications.

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For any privacy-related inquiries or concerns, please reach out to us at tamika.williamsfsfs@gmail.com. Your trust is important to us, and we are dedicated to maintaining the highest level of confidentiality, professionalism, and security in all our services.